SunExpress made a statement exclusively for AirwayBuzz and HavaSosyalMedya:

“As SunExpress, the safety of our passengers is our top priority. “Shortly after boarding our flight from London Gatwick, our passenger Mr. Sollom informed us that his daughter has a severe peanut allergy and requested that an announcement be made for other passengers not to eat peanuts during the flight.

“As with many other airlines, we cannot guarantee an allergen-free environment on our flights or prevent our passengers from bringing allergen-containing food items on board. “Therefore, the passenger’s request for an announcement has been denied.

Due to the passenger’s insistent behavior to other passengers not to consume peanuts, our captain pilot has decided that the safest way, taking into account passenger and flight safety, is for the passengers concerned not to travel on the flight.

When this was explained to Mr. Sollom, he displayed aggressive behavior towards our flight crews and tried to enter the cockpit. To ensure the safety of our passengers and flight crews, we cannot tolerate aggressive and unruly behavior on our flights.

Our SunExpress website states that passengers must notify us 48 hours in advance of any special care required due to a medical condition, but no such notification was received from our passenger.”